This privacy policy describes how Tekserv ("Tekserv", "We", "Us", "Our") collects, uses, and
protects the personal information of the users/clients ("You", "Your"), including but not
limited to the website, and other communication/exchange information methods. It also
describes the choices available to You regarding Our use of Your personal information and
how You can access and update this information.
The personal information that We receive from You during the process of providing services to
You will be collected, retained, processed, protected and kept confidential under the
provisions of the applicable data protection legislations, including but not limited to
General Data Protection Regulation (GDPR).
Please carefully review this policy to comprehend Our practices and guidelines concerning
Your information and how We will handle it. By sharing this information with Us, You confirm
that You understand and consent to the terms outlined in this Privacy Policy.
Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required
to do so for the performance of a legal obligation or upon order of an authority.
How we use your information
We may use your information to:
- Respond to enquiries and provide requested information
- Communicate with you about our services
- Improve our website, content, and user experience
- Maintain records of business enquiries and communications
- Protect the website against misuse, fraud, or security risks
Sharing of information
We do not sell your personal information. We may transfer and store your data at a
destination outside the European Economic Area ("EEA"). It may also be processed by staff
operating outside the EEA who work for one of our suppliers or for us. By submitting your
data, you
agree to this transfer, storing, and processing. We will take all steps reasonably necessary
to ensure that your data is treated securely and following this privacy policy.
We may also disclose information where required by law, regulation, court
order, or to protect our legal rights.
Data retention
We keep personal information only for as long as reasonably necessary for
the purposes described in this policy, including responding to enquiries, maintaining
business records, and meeting legal or regulatory obligations.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to
access, the right to erasure, the right to rectification and the right to data portability
cannot be enforced after expiration of the retention period.
Data security
We take reasonable technical and organisational steps to protect personal
information. However, no website, email transmission, or online storage method can be
guaranteed to be completely secure.
Your rights
You may exercise certain rights regarding Your Data processed by Tekserv.
In particular, You have the right to do the following:
- Withdraw Your consent at any time. You have the right to withdraw
consent where You
have previously given Your consent to the processing of Your Personal Data.
- Object to processing of Your Data. You have the right to object to the
processing of
Your Data if the processing is carried out on a legal basis other than consent.
- Access Your Data. You have the right to learn if Data is being
processed by us,
obtain disclosure regarding certain aspects of the processing and obtain a copy of the
Data undergoing processing.
- Verify and seek rectification. You have the right to verify the
accuracy of Your Data
and ask for it to be updated or corrected.
- Restrict the processing of Your Data. You have the right, under certain
circumstances,
to restrict the processing of Your Data. In this case, we will not process Your
Data for any purpose other than storing it.
- Have Your Personal Data deleted or otherwise removed. You have the
right, under
certain circumstances, to obtain the erasure of their Data from the Owner.
- Receive Your Data and have it transferred to another controller. You
have the right to
receive their Data in a structured, commonly used and machine readable format and, if
technically feasible, to have it transmitted to another controller without any
hindrance. This provision is applicable provided that the Data is processed by automated
means and that the processing is based on the User's consent, on a contract which the
User is part of or on pre-contractual obligations thereof.
- Lodge a complaint. You have the right to bring a claim before
Your competent data
protection authority.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information
and visitor behavior information. Our website may use cookies or similar technologies to
support core site functionality, understand traffic patterns, and improve user experience.
You can usually control cookies through your browser settings.
You can set your browser not to accept cookies. In a few cases, some of Our Website
features may not function as a result.
